FAQS

ANSWERS TO YOUR QUESTIONS

Shipping Information

What's the cost of shipping?
Shipping rates are calculated at checkout. Rates are based on weight and size. 
How long will it take to arrive?
Orders are shipped within 1-2 business days. Transit time will vary depending on location, shipping method, and carrier. Tracking will be provided by email once your orders shipping label is printed.
Where do you ship?
We offer our products in the continental US and Hawaii only. 
What should I do if my items arrives damaged?

If an item arrives damaged please email us within 3 days upon delivery date. Each package is insured (up to $100) so if the items arrives damaged you must file a claim with the carrier

Do you offer local pick up?

Our warehouse is located in Coral Springs, FL. We love visitors! Contact us when you are ready to pick up your order and see all we have to offer. 


Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. 
When will I be charged?
Your account will be charged within 24 hours of completing checkout.